Yarken Help Centre

Services (Description)

Field Name

Description

Mandatory

Service ID

Unique Identifier of the service

Yes

Service Name

Descriptive name of the service

Yes

Service Description

Description of the service

No

Location

Location the service is associated with

No

Cost Centre Code

Cost Centre the service is associated with

No

Type

Type of the service

No

Service Delivery Model

Cloud, on-premises, hybrid, SaaS, Workstation, Mobile Device

No

IT Owner

The IT person who is responsible for the service

No

Service Owner

The non-IT person who is responsible for the service

No

Lifecycle

Under Assessment, Under Development, Live, Inactive, Sunsetting, Retired

No

Service Customer

Internal, Enduser, Partner, Multiple

No

Criticality

Extreme High, High, Medium, Low, Extreme Low

No

Tier

Categorisation to split spend by percentage: "Tier 1", "Tier 2", "Tier 3", "Tier 4", "Tier 5"

No

Weight

A numerical value that can be used to spread cost across a list of assets

No