AI Studio - Insights

Insights shows recorded AI request activity. Use it to review volume, features used, execution duration, and who made requests during a selected period.

Open Insights

  1. Open Admin > AI Studio.

  2. Under Observe, select Insights.

Review AI request activity

  1. Select the date range at the top of the page.

  2. Select + Add Filter to narrow activity by supported dimensions, such as Feature, User, Specialist, or Automation.

  3. Review the AI Request Details table. Use available column filters, grouping, and column controls to focus the view.

  4. Compare requests by time, feature, or user, and look for unusually long durations or sudden changes in volume.

Understand the table

Column

Meaning

Feature

AI feature or request category, such as Ask Yarken or an Automation-related operation

Specialist

Specialist associated with request, when recorded

User

User associated with request

Automation

Related Automation, when applicable

Date/Time

Recorded request timestamp

Duration

Recorded execution duration

Number of Requests

Count recorded for table row or grouping

Not every record has a Specialist or Automation associated with it. A blank cell does not by itself indicate a failed request.

Use Insights for an operational question

Example: Ask Yarken responses became slower. Filter the affected dates and the Ask Yarken feature, then compare duration and request count across days or users. Use those findings to narrow investigation. For failures within a specific Automation, open that workflow's Run History instead.

What Insights does not show

The current view focuses on request activity. Do not treat request counts or duration as AI spend, token consumption, model cost, answer accuracy, or a definitive failure rate.