Find and verify answers in Knowledge Base

Use Knowledge Base Ask to check what indexed documents support.

Example: Verify a termination notice period

Scenario: Reviewer asks AI what written agreement says about advance termination notice.

1. In Ask, request notice period for named agreement and ask for supporting source.

2. Inspect citation and compare quoted clause with original source text.

3. Check source effective date and whether newer document replaced older version.

4. When sources disagree, review Needs review first. Do not treat generated answer as final contract interpretation.

5. If referenced page or schedule is absent from source, note limitation and request complete document.

Ask question

1. Go to Admin > AI Studio > Knowledge > Knowledge Base.

2. Select Ask tab.

3. Enter question about uploaded documents, or choose suggested question.

4. Review answer and citations.

Answers can use both curated Pages and complete Sources text. Citation may point to source text when detail was not promoted into curated page.

Check source

• Open Pages to inspect topic-level summary.

• Open Sources to locate full original document.

• If document superseded, inspect source version and effective date.

• Use Needs review to inspect flagged source conflicts rather than assuming both versions correct.

Treat AI answer as interpretation of source, not independent approval of policy or numbers. Verify important decisions against linked passage.