Chargeback Overview

Chargeback Overview is a dashboard based on the chargeback data at the Business Unit level. It provides insight into chargeback amounts by various dimensions like month, solution offering and business unit.

For detailed instructions on navigating dashboards and using filters, see: Navigation and filters

KPIs

Charts and tables

Selecting any data point in a chart allows you to drill down into a more detailed view of the selected element.

Monthly Chargeback

This chart shows the month-on-month trend and the cumulative Year to Date Chargeback amount. Total Chargeback is shown against spend for each month. The cumulative dotted line predicts Chargeback for future months based on historic values.

Clicking on a column / line drills into the specific month (depending where you have clicked) to see the Chargeback broken down for the month.

Chargeback as a Percentage of Total Spend

This chart shows the total Chargeback amount as a percentage of the Total Spend and compare it to check how much of the spend has still not been charged back.

Solution Offerings

This chart displays the total Chargeback amount broken down by different Solution Offerings.

Clicking on any bar to drill into specific Solution Offering to see how the Chargeback is broken down.

Business Units

This chart displays the total Chargeback amount broken down by different Business Units.

Clicking on any column drills into specific Business Unit to see how the Chargeback is broken down.

Chargeback Trend

The Chargeback Trend chart depicts the chargeback by different Solution Offerings across Business Units. This provides a consolidated view of the chargeback, allowing you to see the chargeback amount for each Solution Offering as well as how much of it is consumed by each Business Unit.

Data sources

The table below outlines the charts available on this page and the corresponding data cubes from which each chart retrieves its data.