Ask Yarken (Admin Settings)

Use this article to understand the Ask Yarken controls available under Admin > Settings > AI > Ask Yarken.

For full Ask Yarken usage, examples, and troubleshooting, see Ask Yarken.


Access Ask Yarken settings

To open Ask Yarken settings:

  1. Go to Admin.

  2. Select Settings.

  3. Under AI, select Ask Yarken.

    Screenshot 2026-10-31 at 4.58.17 PM-20261031-114516.png
    Ask Yarken settings

What this setting controls

Ask Yarken settings control, in the same order they appear in the product:

  1. Whether Ask Yarken is available in the environment.

  2. What organization-level context Ask Yarken can use when shaping answers.

  3. How much of an Ask Yarken conversation is carried into each new question before older messages are summarized.

  4. How Ask Yarken handles ambiguous names in user questions.

  5. Whether users can attach files directly to Ask Yarken conversations.

  6. The file size, file count, PDF page, spreadsheet row, and retention limits for conversation attachments.

These settings do not change source data or user data permissions.


Enable or disable Ask Yarken

Use Enable Ask Yarken to turn the Ask Yarken experience on or off.

When enabled, eligible users can access Ask Yarken from the top navigation bar. When disabled, users cannot use the Ask Yarken chat experience.


Organization context

Use Organization context for Ask Yarken to provide short business guidance that Ask Yarken can apply when answering questions.

Use it for company goals, financial policies, reporting definitions, internal terminology, naming guidance, currency preferences, answer style guidance, and governance requirements.

Keep the context short and operational. Organization context helps shape answers. It does not override governed data, financial year settings, permissions, or tool-backed results.


Set maximum conversation context

Use Ask Yarken: Max conversation context to control how much of the current conversation Ask Yarken carries into each new question before older messages are summarized.

This setting helps Ask Yarken maintain relevant context during longer discussions and investigations.

Configure maximum conversation context

To configure the setting:

  1. Go to Admin > Settings.

  2. Under AI, select Ask Yarken.

  3. Locate Ask Yarken: Max conversation context.

    Screenshot 2026-10-31 at 4.47.22 PM-20261031-114651.png
    Available Max conversation context options in Ask Yarken settings.
  4. Select 100k tokens · recommended or 150k tokens · keeps more earlier detail, higher cost.

  5. Save your changes.

Option

Behavior

100k tokens · recommended

Uses the recommended conversation context.

150k tokens · keeps more earlier detail, higher cost

Retains more earlier conversation detail at a higher cost.

How conversation context is managed

Ask Yarken uses messages from the current conversation to understand follow-up questions and maintain continuity.

When the configured conversation-context threshold is reached, Ask Yarken summarizes older messages so the conversation can continue while retaining relevant context.

The selected setting determines how much earlier conversation detail is carried into subsequent questions before summarization occurs.


Search lookup: Ambiguous matches

Search lookup helps Ask Yarken resolve names in user questions to values in Yarken, such as vendors, applications, cost centers, accounts, and consumers.

The ambiguous matches setting controls what happens when more than one match is found.

Setting

Use when

Prefer asking the user to clarify

Accuracy matters more than speed, or your environment has overlapping names.

Agent chooses best match

Speed matters and users usually ask with clear context.

The supporting index is labelled Lookup Search under Admin > Settings > AI to distinguish name resolution from the document-based AI Studio > Knowledge Base.


Manage file attachments

Use the attachment settings to control whether users can upload files directly into Ask Yarken conversations and to define the limits that apply to those uploads.

Screenshot 2026-10-29 at 12.39.34 PM.png

When file attachments are enabled, users can attach supported:

  • PDF files

  • Word files

  • Excel files

  • CSV files

  • image files

  • text files

Important: Files attached to Ask Yarken conversations are sent to the configured AI provider so the content can be read and used in the response.

Attachment settings

Setting

Behavior

Allow file attachments

Enable or disable file uploads in Ask Yarken conversations.

Attachments: max file size (MB)

Maximum size of one attached file. Default: 20 MB. Maximum: 50 MB.

Attachments: max files per message

Maximum number of files in one message. Default: 5. Maximum: 10.

Attachments: max PDF pages

Maximum number of pages in a PDF. Default: 100. Maximum: 500. PDFs above the configured limit are rejected.

Attachments: max spreadsheet rows

Maximum total rows across all sheets of an Excel or CSV file. Default: 200,000. Maximum: 1,000,000.

Attachments: keep files for (days)

Retention period for attached files. Default: 90 days. Set this value to 0 to keep files for as long as the conversation exists.

What happens after the retention period

After the configured retention period:

  • the uploaded file is deleted,

  • the file name remains in the conversation, and

  • the file summary remains in the conversation.

Tip: Large usage files should be loaded through the appropriate Yarken data-management workflow rather than attached to an Ask Yarken conversation.


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